Unlisted 13th Floor at J Centre Mall in Cebu
You’ve probably seen it before.
Elevators jump from 12 to 14.
No 13. No button. Just silence between floors.
At J Centre Mall in Mandaue City, Cebu, that’s exactly what happens.
But some visitors say that floor does exist—just not for everyone.
They call it the ghost floor.
What Visitors Report
The mall’s elevators show:
G
2 to 12
Then 14, 15, and higher
No button for 13.
No label.
No sign.
But multiple accounts claim people have landed on it—without choosing it.
When It Happens
Most stories follow the same pattern:
It’s late—past 9 PM
The elevator is empty
The person presses 15, but the lift stops before that
When the doors open, it’s not the floor they expected.
Hallways with no signs
Lights dimmer than usual
No sound from other rooms
Some say it only lasts a few seconds.
The doors close on their own.
The elevator resumes as if nothing happened.
What They See
Descriptions include:
A single hallway
Blank wall at the far end
Closed doors with no labels
No exit signs
Fluorescent lights that flicker or buzz
One visitor claimed to take a photo—but it turned out black.
Another said their phone shut off the moment the doors opened.
They reached the 15th floor eventually—but with no proof of the stop.
No Official Floor 13
Ask mall staff and you’ll get a polite shake of the head.
There is no 13th floor, they say.
Nothing to worry about.
But some employees admit off-record:
The elevator stops on its own sometimes
Cameras show doors opening between 12 and 14, but no one exits
Maintenance logs show unexplained pauses between levels
No one can explain why.
Why Skip the 13th Floor?
Many buildings do this:
Superstition
Tenant demand
Avoiding “bad luck” associations
But usually, it’s just a numbering skip.
There’s still a physical floor, just called something else (like 12A or M).
In this case, there’s no label at all.
No 12A.
No service floor listed.
Just a blank space in the button layout.
Accounts from Tenants
The mall houses offices, a hotel, and residential units.
Some people live in the upper floors.
One long-time resident said:
“We’re used to the number skip. But one night, I saw the doors open where there shouldn’t have been a stop. I waited. Nobody came in.”
Another shared:
“My son said he saw a hallway with a mirror wall and no reflection. I thought he imagined it—until I heard others say the same.”
What Could Be Happening?
There are theories:
A service floor mislabeled in the system
An unused space sealed off after construction
A short circuit or bug in the elevator panel
False memory caused by stress, darkness, or fatigue
But they don’t explain the shared details:
Same hallway layout
Same lights
Same lack of markings
Some stories are years apart, but almost identical.
How to Trigger It
People who’ve tried say it’s random.
But a few patterns emerge:
Use the elevator alone, at night
Press a higher floor
Stand silently and wait—no talking, no movement
Sometimes it works.
Sometimes nothing happens.
No one can force it.
And those who reach it never find stairs.
Only the elevator.
What Happens If You Step Out?
This part’s unclear.
Most people say they stayed inside.
Something felt wrong.
A few who claim to have stepped out say:
The floor felt colder
Lights flickered more the farther they walked
One man said he knocked on a door and heard knocking back
He ran back in.
The doors closed.
He never tried again.
Why Does It Stay Unlisted?
No one confirms its existence.
No one denies it directly either.
Staff don’t talk about it.
Mall management has no public statement.
It could be:
A forgotten maintenance floor
A sealed utility level
Or just a perfectly timed prank of architecture and imagination
But it keeps happening.
And no one has proof to say it doesn’t.
Would You Try It?
Next time you’re at J Centre Mall, check the panel.
Count the buttons.
Look for the gap.
Ask yourself—where would a missing floor go?
Would you ride alone after dark?
Would you press 15 and wait?
And if the elevator stops early…
Would you stay inside?
Or step out?
You choose.
